Vehicles at Loop Trolley HQ

Loop Trolley General Info and FAQs

Please see below for general information and FAQs related to the Loop Trolley company. If you cannot find the answer you’re looking for, please email our general information account or call 314.725.5000. The sections below are divided as Rider Information and FAQs and Project Information and FAQs. More updates will be provided as the project proceeds through testing.

 

Rider Information and FAQs

Where does the Trolley operate?  The 2.2-mile Loop Trolley will run along Delmar Blvd. and DeBaliviere Ave. connecting the Delmar Loop restaurant, shopping, and arts & entertainment district to Forest Park, with stops at the Missouri History Museum and two MetroLink stations. In the Delmar Loop, the trolley will operate in active vehicle lanes, similar to a bus. On Delmar, east of the Des Peres bridge, the trolley will run on a single track in the center median. At DeBaliviere, the trolley will run on a single track on the east side of DeBaliviere, alongside an extension of the St. Vincent Greenway that connects Ruth Porter Park with Forest Park.

When does the Trolley operate? Hours for start of service are thus: Sunday through Thursday, 11:00am to 6:00pm ; Friday and Saturday, 11:00am to 12:00am.

Where can passengers board the trolley?  The trolley route includes ten stops and will link with two MetroLink stations along the way (see map). The station stops are located near or within reasonable walking distance of key destinations and include the Missouri History Museum, Forest Park MetroLink, Crossroads College Prep, Delmar MetroLink, the Pageant, the Tivoli, and the University City Library at Kingsland.

Station stops on Delmar include: University City Library, Leland Avenue (eastbound and westbound), City Limit (eastbound and westbound), The Pageant (eastbound and westbound), Delmar Loop MetroLink, and Hamilton Avenue. Station stops on DeBaliviere include: Delmar and DeBaliviere, Crossroads College Prep, Forest Park/DeBaliviere Metrolink, and Missouri History Museum/Forest Park.

What kind of trolleys will be used? The fleet will consist of three vehicles. Cars 001 and 002, built in 1993 to replicate 1903 trolley vehicles made here in St. Louis, were most recently in service in Portland, Oregon. The third – a W-class vehicle built in Melbourne, Australia in the 1920s – was most recently in service in Seattle, Washington. Cars 001 and 002 have a maximum capacity of 82 passengers; Car 003 can hold 95 passengers.

When can I ride? Acceptance testing on the various trolley system elements has concluded, with full System Integrated Testing (SIT) the next major step in the project timeline. Following completion of SIT, the system must request and receive approval from federal and state transportation oversight groups to proceed with passenger service. A passenger service start date will be announced shortly, as the schedule of remaining testing activities is finalized.

How much will it cost to ride? As a service to its passengers, the Loop Trolley system has a simple fare structure — $2.00 for a Two-Hour Fare, and $5.00 for an All-Day Fare. A 50% Reduced Fare is available to passengers age 65 or older, as well as disabled passengers. Reduced Fare passengers may be asked to show valid identification. Existing examples include state-issued license/ID, a Metro ADA Paratransit Permit, or a valid Reduced Fare Pass from Metro, Saint Clair County Transit District, or Madison County Transit.

Two-Hour Fare – valid beginning at the time of purchase
All-Day Fare – valid on the day of purchase

Tickets can be purchased at machines located on each station platform, using cash or card or via a mobile application (in development). At present, there is no interoperability with Metro’s train/bus fare system.

What is the boarding/exiting procedure for passengers? Passengers should wait behind the tactile strip at the edge of the platform until the operator brings the trolley to a complete stop, opens the doors and acknowledges boarding can occur. Passengers should board at the forward door, present their valid tickets at an electronic validator located just within the doors, and immediately find a seat or handhold. Upon exiting, passengers will wait until the trolley has come to a complete stop, the doors have been opened and acknowledgement from the operator occurs, and exit at the rear door. The estimated boarding/exiting time, or “dwell” time, is 15 seconds.

What are the rules/codes of conduct for the trolleys? No obscene language, gambling, alcohol, drugs, weapons, or loud music will be allowed on the trolleys. Eating is prohibited, and any water/soda bottle should be securely closed during movement. Small pets may be allowed in hand-held carrying cases which can be lapped or stowed under a seat. Strollers, personal carts, and bicycles will be allowed at the operator’s discretion, depending on available seating.

Will the trolleys be accessible to those with wheelchairs and other disabilities? Each trolley has been updated to meet current accessibility standards, including ADA lifts and seating/securement considerations for those with wheelchairs. Likewise, the station platforms each include accessible ramps. Ticket vending machines are enhanced with Braille and audio-access options.

Where can I park along the trolley system? Multiple public parking lots exist within walking distance of the trolley platforms, as well as on-street parking. As fixed-rail vehicles, trolleys cannot swerve or shift lanes, so when parking on the street, it is important that your vehicle be positioned close to the curb and inside the white parking lines, as any vehicle obstructing the trolleys’ path will be towed.

Can businesses advertise on the trolleys? Yes! Exterior and interior advertising opportunities are available to businesses and organizations, as well as printed materials, giveaway items, back of ticket promotions, and other program/event-based activities. Additional advertising opportunities include naming rights for platforms and the trolleys/system itself. Please contact Loop Trolley’s advertising team for more information.

Can the trolley be rented out for private events? No. As a federally-funded transportation system, the trolley must be accessible to the public, with valid fare, during its operation.

Who should I contact to report lost personal belongings or for additional information? The Loop Trolley Company can be reached at (314) 725-5000, or at info@looptrolley.com, during regular hours of operation.

 

Project Information and FAQs

Who owns and operates the trolley system? The Loop Trolley is owned by the Loop Trolley Transportation Development District (LTTDD) and will be operated by the Loop Trolley Company, a 501c3 nonprofit organization.

How much did this project cost to build?  The construction budget for the Loop Trolley project is $51 million, or $17 million per track mile. This is on the low side in comparison to other recently constructed streetcar systems such as Cincinnati ($36.76M/track mile), Tucson ($28.26M/track mile), Kansas City ($25.35M//track mile) and Portland ($22.43M/track mile).

How is construction and operations funded:  The primary construction funding came via a $25 million FTA Urban Circulator grant. Funding also comes from other federal grants (CMAQ, STP), a TIF, New Market Tax Credits, St. Louis County Transportation Fund, Great Rivers Greenway, Washington University, and Loop Trolley Transportation Development District sales taxes and donations. A combination of fares, advertising and LTTDD sales taxes will fund operations.

Who supported the effort to restore trolley service in St. Louis? In addition to the Federal Transit Administration and the Loop Trolley Company, other supporters include St. Louis County, Great Rivers Greenway, Washington University, the City of St. Louis, University City,  the Missouri History Museum, East-West Gateway Council of Governments, Citizens for Modern Transit, our congressional delegation, The Loop Special Business District, and many businesses, neighborhood groups and resident.

 

© 2017 Loop Trolley TDD | 5875 Delmar | St. Louis, MO 63112 | info@looptrolley.com | (314) 725-2115
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