LOOP TROLLEY FREQUENTLY ASKED QUESTIONS

How much does it cost to ride the Loop Trolley?

Nothing. Riding the Loop Trolley is free for all ages during the 3-month pilot period.

When can I ride it?

Loop Trolley operations officially restarted on August 4, 2022 as part of a pilot program which runs through October 30, 2022.

What happens to the Trolley after October 30?

Important maintenance projects, annual inspections and certifications will be performed on the Trolley cars during the winter months. Operations will resume in Spring 2023.

What are the Trolley hours?

During the pilot program, the Loop Trolley will operate four days a week on Thursdays, Fridays, Saturdays and Sundays from 11 a.m. to 7 p.m. October 30.

How often will the Loop Trolley run?

A round trip on the Trolley will take approximately 60 minutes and that includes a 10-minute operator break at each end of the route – at the Missouri History Museum and the University City Library. Heavy traffic conditions will impact trip times.

Will the Trolley run during bad weather?

For the safety of our customers and our operations team, Trolley service will be temporarily suspended during inclement weather incidents. Once it is safe to resume service, the Trolley will begin running again.

Where does the Trolley go?

The Trolley route is 2.2 miles long. There are 10 stops with six of those Trolley stops located on Delmar Boulevard, three Trolley stops on DeBaliviere and one stop at the Missouri History Museum. Look for the Loop Trolley signs at each stop along the route from the University City Library to the west and the Missouri History Museum to the east.

How many Trolley cars will be running on the route?

Only one Trolley will be in service with a second Trolley serving as the spare, if needed.

I have mobility issues and use a motorized wheelchair. Can I ride the Trolley?

Yes. The trolley has a wheelchair lift and is ADA compliant.

Can I bring my dog on the Trolley?

No. Service animals are welcome but pets and other animals are not allowed.

Can I bring my bicycle on the Trolley?

Unfortunately, we are not able to allow bicycles on the Trolley. There is no place to safely park a bicycle on board the vintage vehicles which may filled to standing room only at times. Bicycles could fall over during a sudden stop and cause injuries to the cyclist and other Trolley riders. You can always park and lock your bicycle at a bicycle rack along the route or in Forest Park and catch the Trolley at the Missouri History Museum for a round trip ride.

Does the Loop Trolley have air conditioning? 

No, the vintage trolley cars do not have air conditioning or heaters so please check the forecasted temperatures as you plan your Trolley ride.

Who is running the Loop Trolley now? 

As an established transit provider, Bi-State Development was asked by regional leadership to take over Trolley operations to avoid a default on federal funding that was used to start up the Trolley operation several years ago. Bi-State Development is committed to getting the Trolley system running again to establish a continuity of service and to make sure it is a safe operation.

Who can I contact if I don’t see my question listed here?

Please email your question to info@bistatedev.org.