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LOOP TROLLEY FREQUENTLY ASKED QUESTIONS
 

When can I ride on the Loop Trolley?

Loop Trolley operations for the 2023 season began on April 27, 2023.

What are the Loop Trolley hours?

The Loop Trolley operates from 11 a.m. – 7 p.m. on Thursdays, Fridays, Saturdays and Sundays, from April 27 through October 29. Note: the Loop Trolley will not be in operation on Saturday, June 17

When does the 2023 Loop Trolley season end?

Sunday, October 29, 2023 is the last day of operation for this year.

 

How much does it cost to ride the Loop Trolley?

Riding the Loop Trolley is free for all ages. No tickets or reservations are needed. Rides are on a first-come, first-served basis.  

Can I catch a ride when Loop Trolley operators are being trained?

No. For your safety, the general public and media members are not allowed to ride on trolley vehicles during training operations. 

Why can’t I ride on the Loop Trolley after October 29?

Important maintenance projects, annual inspections and certifications need to be taken care of on the Trolley cars during the winter months.

How often will the Loop Trolley run?

A round trip on the Trolley will take approximately 60 minutes, which includes a 10-minute operator break at each end of the route (Missouri History Museum and the University City Library). Heavy traffic conditions will impact trip times.

 

Will the Trolley run during bad weather?

For the safety of our customers and our operations team, Loop Trolley service will be temporarily suspended during inclement weather conditions. Once it is safe to resume service, the Trolley will begin running again.

 

Where does the Trolley take me?

The Trolley route is 2.2 miles long. There are 10 stops with six of those Trolley stops located on Delmar Boulevard, three Trolley stops on DeBaliviere and one stop at the Missouri History Museum. Look for the Loop Trolley signs at each stop along the route from the University City Library to the west and the Missouri History Museum to the east.

 

How many Trolley cars will be running on the route?

Only one Trolley will be in service with a second Trolley serving as the spare, if needed.

 

I have mobility issues and use a motorized wheelchair. Can I ride the Loop Trolley?

Yes. The trolley has a wheelchair lift and is ADA compliant.

 

Can I bring my dog on the Trolley?

No. Service animals are welcome but pets and other animals are not allowed. 

 

Can I bring my bicycle on the Loop Trolley?

Unfortunately, we are not able to allow bicycles on the Loop Trolley. There is no place to safely park a bicycle on board the vintage vehicles which may filled to standing room only at times. Bicycles could fall over during a sudden stop and cause injuries to the cyclist and other Trolley riders. You can always park and lock your bicycle at a bicycle rack along the route or in Forest Park and catch the Loop Trolley at the Missouri History Museum for a round trip ride. 

 

Does the Loop Trolley have air conditioning?

No, the vintage trolley cars do not have air conditioning or heaters so please check the forecasted temperatures when you plan your Loop Trolley ride.

 

Who operates the Loop Trolley?

As an established transit provider, Bi-State Development was asked by regional leadership to take over Trolley operations to avoid a default on federal funding that was used to start up the Trolley operation several years ago. Bi-State Development is committed to providing a safe operation and is dedicated to getting the Loop Trolley system running again to establish a continuity of service.

Who can I contact if I don’t see my question listed here?

Please email your question to info@bistatedev.org.

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