Frequently Asked Questions
We at Loop trolley are committed to providing our passengers with a safe and enjoyable experience. Check out our frequently asked questions below, and if you still feel like you need more information, feel free to contact us. We will be happy to provide you with the information you need!
WHEN DOES THE LOOP TROLLEY OPERATE?
Beginning January 1, 2020, the Loop Trolley is temporarily out of operations as we identify funding and operations plans for the upcoming year. Continue to check in to this site for more updates.
HOW MUCH DOES IT COST TO RIDE THE LOOP TROLLEY?
Standard tickets for the Loop trolley are $2.00 for a Two-Hour fare and $5.00 for an All-Day fare. For passengers age 5-12, seniors (65+), and passengers with disabilities, we offer a 50% reduced fare on both Two-Hour and All-Day tickets.
Tickets can be purchased with cash, coin or card at any of our station platforms via the ticket vending machines, or through our "Loop Trolley mobile ticket app for iOs and Android phones.
Note: For cash purchases, the ticket vending machines do not give change. If you have overpaid on a cash purchase, the machine will print out a Refund Voucher with further instructions.
IS THE LOOP TROLLEY ADA COMPLIANT?
Yes! In order to provide accessible service to all of our passengers, each of our meticulously-restored heritage trolleys have been outfitted with electronic lifts, wheelchair seating and ADA-compliant ticket vending machines and validators. Additionally, every Loop Trolley platform is fully accessible. For more information on Loop Trolley's efforts to support all our passengers, please visit our Accessibility page.
WHERE CAN I BOARD THE LOOP TROLLEY?
The 2.2 mile Loop Trolley system includes ten stops in each direction -- 6 station stops on Delmar Blvd., 3 station stops on DeBaliviere Ave., and one station stop in Forest Park behind the Missouri History Museum. Station stops can be identified by the Loop Trolley signs at each. A complete map is available in our Maps & Schedule page.
WHAT ARE THE RULES/CODE OF CONDUCT FOR THE LOOP TROLLEY
No obscene language, gambling, alcohol, drugs, weapons, or loud music is allowed on the Loop Trolley system. Eating is prohibited, and any water/soda bottle should be securely closed during movement. Small pets may be allowed in handheld carrying cases which can be lapped or stowed at your feet. Strollers and personal carts will be allowed at the operator's discretion, depending on available seating.
The Loop Trolley Company has established a Passenger Code of Conduct, available here.
IS THERE PARKING AVAILABLE?
There are multiple free, public parking lots within walking distance of the Loop Trolley station stops, including lots north of Delmar Blvd. between Kingsland Ave. and Leland Ave., at Rosedale Ave., at 5865 Delmar Blvd., and in Forest Park. Street parking is available along the entire route. If utilizing street parking, please be sure to park fully inside the parking lines and turn your sideview mirror in to avoid obstructing Loop Trolley movement, as illegally parked cars will be ticketed and towed.